Welcome to the Good Health Hospital Survey! We want to thank you for your time and honesty during the survey process. We take the following measures to ensure your confidentiality during the survey process: 1. No names are used during the survey. You will not be asked for your name or any identifying number during the survey process. 2. All responses are sent to THE JACKSON GROUP in Hickory, NC and cannot be accessed by anyone at this organization. 3. Individual scores are not reported back to the organization; only average scores for the department will appear in the summarized report produced by THE JACKSON GROUP. Please read the questions and select the ONE best answer that matches your opinion. If you need to go back to a previous screen, use the BACK button of your web browser. The survey typically lasts between 5 and 10 minutes. If you have any questions about the survey process or encounter any issues with the program, please call THE JACKSON GROUP at (800) 554-0373. If the survey does not finish, please DO NOT attempt to take the survey over again until you have contacted THE JACKSON GROUP. Thank you!